VoIP Phone Systems – IT Fast

IT Fast delivers hosted VoIP with apps for desktop and mobile plus optional SIP desk phones. We set up call menus call queues voicemail to email and call recording if required. Your team gets a simple system that works in the office at home and on the move.

What’s Included

UK business numbers new or ported

Desktop and mobile apps for remote and hybrid work

Call menus call transfer call queuing and ring groups

Voicemail to email with shared mailboxes if needed

Time of day routing and holiday messages

Optional call recording and retention policy advice

User extensions presence and call pickup

On site or remote configuration and training

Fully managed service with ongoing support

Call Flow and Routing

Welcome message then simple options for sales and support

Ring groups for teams and overflow rules for busy times

Out of hours voicemail with email notifications

Holiday and bank holiday schedules set in advance

Installation and Migration

Assessment and call flow design

Number porting from your current provider

User setup and device provisioning

Test calls training and go live support

Why Choose IT Fast

Devices arrive tested and ready to use

Fast support when you need changes

Clear documentation and short videos on request

We handle the platform so you can focus on your business

Optional Add Ons

Call analytics and dashboards

Wallboards for teams

CRM screen pop where supported

Headsets desk phones and conference phones

Flexible and Scalable

Suitable for startups through to 100+ user businesses
Works with or without desk phones
Easily scale up or down as your team changes
Full support for hybrid, remote or multi-site setups

Installation and Setup

Number porting from existing provider
Vendor-neutral recommendations
Configuration of call menus, extensions, and rules
Staff training available on request

Why Choose IT Fast

No jargon — just a phone system that works
UK-based support team with full visibility of your system
Compatible with leased lines, broadband and mobile failover
Integrated with your wider IT and network infrastructure

frequently asked questions

Can we keep our current numbers

Yes. We can port most UK numbers and we will schedule the change with you.

Do we need special internet

A stable connection is needed. We can supply broadband or a leased line if required.

Can we run without desk phones

Yes. Many clients use apps only. Desk phones are optional.

Is call recording included

Recording is optional. We will confirm storage and retention needs before enabling it.

Ready for a cloud phone system that just works

Share your team size and your call flow. We will map a simple setup and manage the migration.