Our Commitment to Your Privacy

At IT Fast Ltd, we prioritise the protection of your privacy. Our policy is straightforward: we do not disclose your information to third parties without your explicit consent. We adhere to the following principles:

Email Privacy: You have the option to opt-out of receiving email newsletters from IT Fast Ltd by contacting us at 01753 333 399 or via email at hello@itfast.co.uk.

Non-Disclosure: We do not share individual user details, including email addresses, with any third party without your consent.

Information We Collect

You can browse our website without providing personal information. However, we may collect details that you choose to share with us via enquiry or registration forms, or through direct email correspondence. 

Utilization of Collected Information

We process personal data to deliver our services and to fulfil any orders or requests you make. Occasionally, we may use your email address to inform you about special offers, service updates, or relevant IT information. 

Newsletter Privacy Policy

Information Collected

You can browse our website without providing personal information. However, we may collect details that you choose to share with us via enquiry or registration forms, or through direct email correspondence. 

Use of Collected Information 

We process personal data to deliver our services and to fulfil any orders or requests you make. Occasionally, we may use your email address to inform you about special offers, service updates, or relevant IT information. 

Newsletter Privacy Policy 

Information Collected 

We collect data provided by you, such as your name, job title, email address, and engagement data from our newsletters. 

Purpose of Data Use 

This data allows us to send regular newsletters, provide updates on our products and services, offer special deals, and share information about new regulations. Engagement data helps us improve the relevance and quality of our communications. 

Third-party Providers 

We engage carefully selected third-party partners and service providers who process personal data on our behalf in compliance with GDPR. From time to time, we appoint digital marketing agencies to conduct outreach and marketing activities on our behalf. As part of these activities, personal data may be processed in accordance with applicable data protection laws. Our appointed data processors include: (i) Prospect Global Ltd (trading as Sopro) — Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: http://sopro.io. Sopro is registered with the ICO (Reg: ZA346877). Their Data Protection Officer can be contacted at dpo@sopro.io. We also use other trusted providers to distribute newsletters, analyse engagement, and enhance the relevance of our communications. Written agreements are in place with all processors to ensure compliance with data protection laws. 

Data Storage 

Your data is stored securely in password-protected systems with restricted access. 

Unsubscribe and Data Updates 

You can unsubscribe at any time by clicking the “Unsubscribe” link in our newsletters or by emailing hello@itfast.co.uk. To update your information, use the “Update your Preferences” link in our emails or contact us directly. 

Cookie Policy

Understanding Cookies

Cookies are small text files stored on your computer that contain basic information such as server names, cookie lifetimes, and randomly generated values. They help our website recognise you during future visits. 

Purpose of Cookies

We use cookies to enhance your browsing experience, personalise content, and collect analytics for improving our website and digital communications. 

Opting into Cookies

Cookies are used only if you consent to them. If you decline, cookies will not be placed on your device. 

Data Retention

Storage Duration 

With your consent, we retain your data for marketing purposes for up to 12 months from your last engagement. After this period, it is securely deleted from our systems. 

Right to Erasure

You can request the removal of your data at any time by contacting hello@itfast.co.uk or calling 01753 333 399. 

Privacy Notice for Job Applicants 

Personal Data Collection 

For recruitment purposes, we collect personal data including your name, address, contact details, employment history, qualifications, and eligibility to work in the UK. 

Purpose of Data Collection 

This information is used to manage the recruitment process, assess suitability for roles, and ensure legal compliance. 

Sharing Personal Data 

Your data may be shared internally with staff involved in recruitment and externally with trusted service providers where required (for example, our web form provider). It will not be shared with any third party without your consent. 

Data Security 

We maintain strict internal policies and technical controls to protect your data from loss, misuse, or unauthorised access. 

Data Retention and Amendments 

Successful applicants: data is stored in HR records as required by law. Unsuccessful applicants: data is retained for 24 months following the recruitment process. You can request data deletion or amendments at any time by emailing hello@itfast.co.uk. 

Changes to This Privacy Notice 

We may update this Privacy Policy periodically to reflect changes in our processes or to comply with new legal requirements. Updates will be posted on this page. 

Contact Us 

For any questions or concerns about this Privacy Policy or how we handle your personal data, please contact: IT Fast Ltd Phone: 01753 333 399 Email: hello@itfast.co.uk.